Repairs & Conditions
Document dates, photographs, service requests, access appointments, management responses, and completed work.
Our Mission
Information. Documentation. Accountability. Community.
We help residents organize facts, preserve records, communicate clearly, identify housing resources, and bring tenant concerns forward in an orderly and documented way.
Tenant Support
Start with the facts.
Rent & Account Records
Keep leases, receipts, money orders, subsidy notices, ledgers, statements, and written explanations together by date.
Written Communication
Use clear, factual, date-specific communications and keep copies of what was sent and received.
Building-Wide Issues
When the same charge, condition, notice, or practice affects multiple apartments, organized documentation helps residents identify patterns accurately.
Repair Accountability
Repairs Update: before, during & after
Follow documented repair requests by building and apartment. View dated reports, scheduling updates, before-and-after evidence, and verified outcomes when publication is authorized.
Open Repairs Update →01 · ReportedRecord the first documented report
02 · ScheduledSeparate proposed dates from confirmed appointments
03 · Work performedRecord dates and what was actually done
04 · Verified resultCompare before and after, with resident approval
Documented exchanges
Management Communications
Follow a dated, apartment-by-apartment record of what residents asked, what management replied, and which items were documented for follow-up. We publish only reviewed, redacted materials with authorization.
View Apartment 41 communications →
First archive: Apartment 41
Flooring and repairs • rent and payment records • disputed charges. Documents will appear only after context, redaction and publication review.
Senior Residents
Rent-stabilized? Learn about SCRIE.
Some qualifying New York City senior citizens may be eligible for the Senior Citizen Rent Increase Exemption (SCRIE). Eligibility depends on specific requirements. Do not assume eligibility—verify it through official City resources.
Official NYC SCRIE information →Accountability Initiative
Review recurring tenant charges carefully.
Residents should preserve notices, enrollment records, lease riders, invoices, insurance-related communications, credits, refunds, and account ledgers when questioning any recurring charge.
Official Resources
Verify with the source.
Contact
Tell us what needs to be documented.
Use this form for non-emergency tenant-association inquiries. For emergencies call 911. For NYC service requests, use 311.
Primary contact — Membership & WhatsApp
Elvis Calle
(551) 397-0590 Message on WhatsApp ↗Availability: 9:00 AM–5:00 PM
Association email
info@mogtenantassoc.org
HOPE
Faith gives us hope. Facts give us a record. Organization gives the community a voice.